Posts Tagged ‘public relations’
SavvyAuntie Launches New Community with Fanfare
Written by Valeria Maltoni on July 17, 2008 – 6:46 am -On July 9, Melanie Notkin, CEO and Founder of SavvyAuntie, launched a community site in beta, SavvyAuntie.com. This site serves a unique niche - that of women (80% of the economy) who have no children of their own (50% of those) and still love children. Nieces, nephews from relatives and from friends, too.
Within an hour of her launch, Melanie had had site reviews published by none other than TechCrunch and Mashable. Eric Kuhn published the first interview at The Huffington Post.
I asked Melanie is she’s be willing to share a few more thoughts with me for readers and community members of Marketing 2.0.
A former interactive marketing and communications executive for global Fortune 500 companies, including New York Times Digital, American Express and L’Oréal, I met Melanie on Twitter. The great equalizer, if there ever was one. Anyone who still has any doubts about the value of social media should think about this for a moment. Where and when would I have met such a talented professional?
SavvyAuntie includes a social network, and other community-based resources like user blogs, expert blogs, activity guides and gift suggestions. By registering and filling out information about nieces and nephews, users get customized gift and activity suggestions. They also have the option of uploading information about themselves so that they can meet other aunts (and uncles).
I like how you described what you learned as a progression - the interactive world and how to reach and drive people online at NYTD, the value of membership at Amex, what women want at L’Oréal. Why a community and not just a web site? Was that a natural progression? What inspired you?
Melanie: In June of 2007, I dreamed of developing a modern online resource and community for cosmopolitan Aunts, just like me. After doing the research, I realized that there were tens of millions of us across the nation. There already was “community,” only no one had bothered to notice.
I never claim to be the uber-all-knowing Auntie. Most of the information I’ve learned about Aunt-hood over the years has come from my community of amazing New York City girlfriends and their experiences as Savvy Aunties. Over brunch, these Aunts in the City would ask each other: “What can I do with my 12-year-old niece who is visiting me for the day?”; “What should I get my twin nephews for their second birthday?”; “If I’m in a fight with my sister, how do I not see my nieces?” And so much more.
“Savvy Auntie” isn’t me. She’s what every Aunt aspires to be. The only way to get there is to connect with the other Aunts on the site. We are inherently a community. I am just providing a larger platform than a table for four.
Of course, it was important to have expert content on the site as well. We have about two dozen experts who write on topics from kids’ health to pop-culture for kids, all told from the Auntie perspective. But because we know our Savvy Aunties have a lot to add, there is also opportunities for members to comment and rate content, as well as add their own “Savvy” to the Auntiepedia application.. They can also submit their own Activities and share their advice in our Forums
I have already learned so much from other Savvy Aunties in the process of developing and launching this community. I cannot wait to learn more, and become that Savvy Auntie we all yearn to be.
You received reviews of your beta site within an hour after the launch from none other than TechCrunch and Mashable. As well, Eric Kuhn published an interview with you at The Huffington Post. Do you think this level of interest is also based on the fact that you are a very active member of social media? Have you had conversations with these individuals in the course of social networking?
Melanie: There are a number of reasons why we received online reviews of Savvy Auntie immediately after launch. First of all, no matter how much of an impression you make through your social media relationships, if you don’t have a product worth reviewing, it’s probably not going to get reviewed. The fact that it got reviewed is a tribute to the smart people at the outlets you mention above, who see potential in Savvy Auntie. For that, I am grateful on a number of levels.
That aside, I met Adam Hirsch, COO of Mashable, and Brett Petersel, Events Director at Mashable, at the Jeff Pulver Media Breakfasts in New York City. I met Eric Kuhn there on a separate occasion. Each one of them has been a supporter of me and my dreams as an “auntrepreneur” since our first meeting. These guys are men to watch in the social media world; while all only in their 20s, they have managed to carve out immense careers for themselves by being smart and generous with their network and their support.
While I never met founder of TechCrunch, Michael Arrington, in person, we did share a few direct messages via Twitter. And while I would love to say that that relationship helped with my placement in TechCrunch, it was his eagle-eyed blogger Calley Nye, who picked up and ran with the story, interviewing me the day before launch.
What should be known is that while these reviews at launch were a huge boost for the site, so are all the posts by bloggers I have met only through social media outlets, such as Twitter and Facebook. In fact, that’s how you and I met, Valeria. The support for Savvy Auntie on Twitter is so enormous that TwitScoop reported it was the most Tweeted phrase on the day of launch.
There is no doubt in my mind that my social media relationships, developed authentically in Twitter, on Facebook, in the social media industry, have helped make Savvy Auntie a success at launch. Savvy Auntie and me as its founder, were welcomed with open arms in the SM community. And I cannot thank everyone enough.
The site is designed to grow by community, which makes it great for the integration of wish lists and affiliate retail programs. As marketers, we know how powerful peer to peer recommendations are. Conversation is also an important component of shared experiences. Do you envision the site’s growth beyond commercial utility? In your interview with Eric at Huffington Post, you talk about capturing stories. Would there be opportunity for expansion into educational tools, for example teaching languages, or support groups for children with developmental problems?
Melanie: That’s a great question, Valeria. And, certainly, there are numerous ways to take our learning from the Aunt community and develop them into tools and resources that help and support the non-mom offline as well. There are no parenting guides for non-parents and we are hoping that Savvy Auntie becomes the resource for Aunts who not only want to learn from each other, but share as well.
We’ve built opportunities for this within Savvy Auntie from the start. The Aunthology, a section within Community where members can share stories about Aunt-hood, is where we hope to learn about many new perspectives on Aunt-hood from different cultures and points of view. Plus, every member is entitled to her own blog, where she can share her personal journey. Finally, because Community is built organically, we hope to gauge interest in various issues important to Savvy Aunties through our Forums and Groups. And since the site is free to join, there are no barriers for participation.
We’ve already been lauded by some who blog about children with special needs for taking care to include content about developing special needs nieces and nephews in our Expertise and Gifts sections. We’re so happy the word is getting out about that. We hope that Savvy Aunties will add their own experiences and their own tips on the site as well.
Aunt-hood, as a universal story, has really never been told. It’s too early to forecast what will come of it. But if there is a way to capture the stories and translate them into solutions for Aunts everyone, online and offline, we’ll do it.
***
Thanks to you, Melanie, the community is off to a great start. Learn more about SavvyAuntie at Melanie Notkin’s blog.
Tags: community marketing, marketing 2.0, Melanie Notkins, public relations, SavvyAuntie.com
Posted in community marketing, marketing 2.0, public relations | 1 Comment »
We’re Asking a Lot of Questions
Written by Valeria Maltoni on April 23, 2008 – 8:00 am -I was looking over the posts on this blog and realized that we are asking a lot of questions. We’ve covered a great deal of ground in a short span. Some would say it wasn’t fast enough. After all The Cluetrain Manifesto was published in 1999 - well, it’s still very much news today.
Others tend to take the new ways for granted. Chances are that some of those others are your customers. Thanks in large part to the downsizing, right sizing and readjustments that are still going on in corporate America:
“Networked markets are beginning to self-organize faster than the companies that have traditionally served them. Thanks to the web, markets are becoming better informed, smarter, and more demanding of qualities missing from most business organizations.”
Thank you, Web. As marketers, many of us are starting to ask a series of good questions:
- Is the mobile Web dead?
- What is the role of corporate marketing in multi-brand environments?
- Can a community be successful with low brand awareness?
Does the answer to those questions matter to us as customers? I started challenging myself to answer this last question every day at work. What do you think?
Tags: asking good questions, conversational marketing, public relations, The Cluetrain Manifesto
Posted in conversational marketing, public relations | No Comments »





